For the past two years, Nils has been living in a 115 square meter townhouse in Gustavsberg.
The house was built in 1974 with natural ventilation, a stove, and later a heat pump. According to Nils, neither the heating nor the ventilation worked optimally, so he started looking for solutions online. He found Airmove's web consultation service, and since it was during the pandemic, Nils thought it was convenient to have a digital meeting.
"Ventilation was a fairly new topic for me, so it felt good to get in touch with a knowledgeable person."
During the web consultation, Nils guided Airmove's technician around the house, showing where heat sources and vents were located. It was then determined that the placement of the air-source heat pump was the main problem, resulting in warm air not reaching the upper floor. The house also lacked fresh air vents, meaning fresh air could only enter the house through the chimney. Furthermore, Nils learned that the indoor climate could be affected by the additional insulation he was currently working on.
The consultation opened Nils's eyes to the connection between ventilation, insulation, and heat distribution, and that there must be a balance between them. With the help of the consultation, Nils was able to decide how to proceed with measures to improve the heating and ventilation in the house and achieve a good indoor climate.
Being a new homeowner and contacting tradespeople can feel like a big step, and therefore Nils believes that web consultation is a good intermediate step when a phone call feels too small and a home visit too big. Since the consultation is free of charge and there are no requirements to purchase Airmove's products or services, Nils felt the advice was impartial.
"I felt it was impartial advice that focused on the house's needs."
