For the past two years, Nils has been living in a 115 square meter terraced house in Gustavsberg. The house was built in 1974 with a draft, stove and later a heat pump. According to Nils, neither the heating nor the ventilation functioned optimally, and he therefore started searching for solutions online. He found Airmove's web advice and since it was during the pandemic, Nils thought it felt convenient to have a digital meeting.
"Ventilation was a fairly new subject for me, so it felt good to get in touch with a knowledgeable person."
During the web consultation, Nils guided Airmove's technicians around the house and showed where heat sources and valves were located. It was then established that the location of the air source heat pump was the major problem, which results in the hot air not being able to get up to the upper floor. The house also lacked fresh air valves, which means that fresh air can only enter the house through the chimney. In addition, Nils learned that the indoor climate can be affected by the additional insulation that he is currently working with.
The advice made Nils open his eyes to the connection between ventilation, insulation and heat dissipation and that there must be a balance between them. With the help of the advice, Nils was able to make a decision on how to proceed with measures to improve the heating and ventilation in the house and achieve a good indoor climate.
Being a new home owner and contacting a craftsman can be experienced as a big step, and therefore Nils believes that online advice is a good intermediate step when a phone call feels too small and a home visit too big. Since the advice is free of charge and there are no requirements to buy Airmove's products or services, Nils believes that the advice was perceived as impartial.
I experienced that it was an impartial advice that focused on the needs of the house.
